🇧🇩 Built for Bangladesh businesses

One unified inbox for
Facebook · WhatsApp · Instagram
& more

Stop losing customers across 8 different apps. Central Desk brings every conversation, order, and payment into one beautiful workspace — with AI auto-reply in Bangla, bKash/Nagad in-chat, and Pathao/Steadfast built-in.

No credit card All features unlocked Cancel anytime বাংলা support
centraldesk.app/app/inbox
CD Central Desk
📥 Inbox 12
👥 Contacts
📡 Channels
📣 Broadcasts
🛒 Orders
💰 Wallet
R
Rashida Begum
দাম কত আপু?
2m
K
Karim Hossain
Order korte chai
5m
N
Nasrin Akter
📷 Photo
12m
দাম কত আপু?
এটার দাম ১৮৫০ টাকা, অফার চলছে ১৫০০ টাকা 🎉
Order korbo, COD ache?
Ji apa, Free COD Dhaka theke 24 ghonta-e 🚚
AI suggests: "Order confirm korte address ta pathaben please?"
8+
Channels supported
15
Days free trial
6+
Courier integrations
100%
Bangla supported
Every channel your customers use — connected
Facebook Messenger WhatsApp Business Instagram DM Telegram Email Live Chat SMS
Everything you need

A complete toolkit for customer conversations

From single FB page to multi-channel enterprise — 80+ features designed for Bangladesh businesses.

Unified Inbox

All channels in one beautiful 3-pane inbox. Switch context instantly, never lose a message.

  • Smart filters (Open / Mine / Unassigned / Pending / Resolved)
  • Real-time WebSocket — no page refresh
  • Channel-aware reply routing
  • Internal notes for team coordination
  • Quick replies with shortcuts

Bangla AI Auto-Reply

OpenAI GPT-4 + Anthropic Claude trained for Bangla, Banglish, and English. Auto-detects intent, sentiment, and urgency.

Multi-Channel Broadcasts

Bulk WhatsApp, SMS, Email & Facebook campaigns. Variable substitution, scheduling, delivery tracking, throttled sending.

bKash, Nagad, Rocket

Generate payment links right inside chat. Tokenized checkout, instant verification, COD workflow built-in.

6+ Courier Integrations

Pathao, Steadfast, RedX, Paperfly, eCourier, Sundarban. One-click booking, auto label print, real-time tracking, COD reconciliation.

Chatbots & Automations

Drag-drop flow builder. Trigger types: any message, welcome, keyword, after-hours. 8 event-based automations.

Team Collaboration

Role-based access (Owner / Admin / Agent / Viewer). Internal notes, @mentions, shifts, away mode, round-robin assignment.

Prepaid Wallet System

Top up wallet via bKash/Nagad/SSLCommerz. Auto-debit for SMS/Email/WhatsApp campaigns. Full transparent transaction log.

Order Management

Manual & chat-based order creation. Line items, discounts, shipping, tax. Agent assignment, status tracking, courier booking.

Unified CRM

Single customer profile across all channels. Tags, lifecycle stages, custom fields, order history, conversation history.

Real-time Analytics

Sales trend, channel mix, conversation volume, order status. First response time, CSAT, agent leaderboard.

WebSocket Real-time

Laravel Reverb-powered live updates. Messages appear instantly, no polling, no refresh needed.

How it works

Get started in 3 minutes

1

Sign up free

Create your workspace in 30 seconds. No credit card needed. Get 15 days of full Pro access.

2

Connect channels

One-click connect Facebook, WhatsApp, Instagram, Telegram. We handhold WhatsApp Business API verification.

3

Start replying

All conversations land in your unified inbox. Use AI suggestions, send broadcasts, accept payments — all from one place.

Pricing

Simple, transparent pricing

Start free for 15 days. Upgrade only when ready. Cancel anytime.

Starter
BDT1,500 /month
BDT15,000/year (save 17%)
Solo founders and single-agent stores. Everything is on, quotas are lean.
  • 3 team users
  • 6 channels
  • 3,000 contacts
  • 15,000 messages / month
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
Pro
BDT8,000 /month
BDT80,000/year (save 17%)
High-volume brands running many stores or agents. Bigger caps, priority support.
  • 10 team users
  • 20 channels
  • 25,000 contacts
  • 125,000 messages / month
  • Priority support
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
Business
BDT15,000 /month
BDT150,000/year (save 17%)
For established teams juggling many agents and higher order volume — priority support included.
  • 18 team users
  • 36 channels
  • 45,000 contacts
  • 225,000 messages / month
  • Priority email + WhatsApp support
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
Scale
BDT20,000 /month
BDT200,000/year (save 17%)
For multi-brand operations that need dedicated onboarding and audit-ready reporting.
  • 25 team users
  • 50 channels
  • 60,000 contacts
  • 300,000 messages / month
  • Priority email + WhatsApp support
  • Dedicated onboarding session
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
Elite
BDT30,000 /month
BDT300,000/year (save 17%)
Highest-volume tier before Enterprise — SLA, quarterly business reviews, custom integrations quote.
  • 35 team users
  • 70 channels
  • 90,000 contacts
  • 450,000 messages / month
  • Priority email + WhatsApp support
  • Dedicated onboarding session
  • SLA-backed uptime
  • Quarterly business review
  • Custom integrations quote
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
Enterprise
Custom pricing
Talk to us about volume & SLA
Custom volumes, white-label storefront, dedicated success manager, on-prem option.
  • Unlimited team users
  • Unlimited channels
  • Unlimited contacts
  • Unlimited messages / month
  • White-label storefront
  • Dedicated success manager
  • On-prem / private cloud option
  • Custom SLA + 24/7 support
  • Unlimited WhatsApp channels
  • Telegram + Email inbox
  • Unified conversation inbox
  • AI reply — pay-as-you-go by AI token usage (no per-plan cap)
  • Custom domain + branded subdomain storefront
  • Storefront customization — branding, layout, colors
  • Storefront + POS in one Orders stream (source filter)
  • Products, variants, categories, inventory
  • Multi-location POS + walk-in customer capture
  • Email broadcasts with attachments (5 × 8 MB)
  • SMS · WhatsApp · Messenger · IG · Telegram · Webchat inbox
  • WhatsApp Cloud API broadcasts + templates
  • AI knowledge base — products / stock / policies
  • Bangla + English AI reply, drafts & summaries
  • CRM pipeline (New Inquiry → Won) with auto-tagging
  • Departmental routing — Reply / CRM / Stock / Delivery
  • Team roles, permissions & agent-visibility tags
  • FB + Instagram comments in the inbox (auto-reply)
  • External stock sync — REST · CSV · Google Sheets
  • Meta Pixel + Conversions API, GA4, GTM, TikTok, Snapchat
  • Pathao + Steadfast courier dispatch & tracking
  • Order refunds & returns workflow
  • Wallet + bKash / Nagad / SSLCommerz / MTB / card billing
  • Contact imports, tags, segments & saved views
  • Automated flows, working hours, auto-response
  • Saved replies, canned messages & quick actions
  • Product reviews, Q&A and storefront ratings
  • Voice call log with contact timeline
  • Push notifications on Android + web
  • Exportable reports (CSV / XLSX) across every module
  • HR & Payroll module (attendance, leave, salary)
  • Data retention: 1 year (older records auto-purged)
  • DIY customization — build your own storefront layout & flows
  • Domain whitelisting — allowlist trusted custom domains
⭐ Trusted by 1,000+ businesses

Built for Bangladesh's growing F-commerce scene

Real stories from real business owners using Central Desk every day.

Amader 4 ta Facebook page + 2 ta WhatsApp number alada-alada manage korte hoito. Ekhon Central Desk e sob ek jaigai. Order miss hoy na, customer onek khushi.

SR
Shahriar Rahman Owner — Demo Fashion BD

Bangla AI auto-reply ta amazing! Agents jokhon busy thake, AI Bangla-te reply diye dey. Response time onek improve hoyeche.

FK
Fatema Khatun Founder — Sample Pharmacy

Wallet system + bKash payment-in-chat ekdom revolutionary. Customer chat thekei pay kore dey, no friction. Sales 2x baar hoyeche 3 month-e.

MA
Mahbub Alam CEO — Demo Electronics

Pathao + Steadfast integration onek time bachay. Order create thekei courier book kora jay. Live tracking customer-ke ami pathai automatically.

RB
Rashida Begum Owner — Boutique House Dhaka

Restaurant er jonno chatbot ta exact game changer. After-hours order receive korte pari ekhon. Customer wait kore na, AI immediate reply diye order ney.

TR
Tanvir Rahman Founder — Dhaka Foods

Instagram + Facebook + WhatsApp tin jaigatei amader customers ase. Eta ek jaigay dekhte para — agent productivity 3x improve hoyeche.

NA
Nasrin Akter Owner — Style Studio

Multi-agent assignment + internal notes-e team coordination onek easy hoye geche. Saturday-Sunday rotation kora jay, customer kokhono unattended thake na.

KH
Karim Hossain CEO — TechZone BD

Broadcast feature diye Eid campaign chalalam 5000 customer-ke. 30% conversion! WhatsApp template ready, just send. Wallet pricing transparent.

SA
Sumi Akhtar Founder — Beauty BD

Real-time inbox notification + WebSocket update onek smooth. Browser refresh lagena. Multiple branch er order ek jaigay manage kora jay.

AI
Anisul Islam Manager — Express Mart

Customer profile + order history + conversation all integrated. VIP customer chinte parchi sahaje, personalize service dite parchi.

KU
Kamal Uddin Owner — Premium Shop
FAQ

Got questions?
We've got answers.

Couldn't find your answer? Reach out — we reply within 2 hours during business hours.

Trial period-e ki sob feature pabo?

Hae, 15 din-e Pro plan-er sob feature unlock — sob channels, AI replies, broadcasts, chatbots, automations, courier APIs. Credit card lagbe na.

Credit card lagbe na trial start korte?

Na, kichui lagbe na. Trial-er por upgrade na korle account paused hobe but data lost hobe na — anytime upgrade kore continue korte parba.

WhatsApp Business API setup koto somoy?

Standard plan-e self-service 1-3 din. Growth + Pro plan-e amra Meta verification handhold kori — 2-5 din-e ready.

Payment ki ki accept koro?

bKash, Nagad, Rocket, Card (SSLCommerz), Bank Transfer. Yearly subscribe korle 16% discount.

Multiple FB pages ba WA numbers connect kora jabe?

Hae, ek workspace-e multiple connect kora jabe. Plan onujayi limit (Pro plan-e 10 FB Pages, 5 WA numbers).

Wallet system kibhabe kaaj kore?

SMS, Email, WA campaign-er jonno wallet-e tk dhukate hobe age. Transparent rate (SMS ৳0.30, Email ৳0.05, WA ৳0.50). bKash/Nagad/Card diye instant top-up.

Data security ki rokom?

Channel credentials encrypted at rest. CSRF + SQL injection protection. Role-based access control. SOC2 audit Q3 2026.

Developer API ase?

Pro + Enterprise plan-e full REST API. Webhook receivers, REST endpoints, Zapier-style integrations.

🚀 Ready to start?

Apnar customer message gulo r r missed jabe na

15-din free trial — credit card lagbe na. Sob features unlocked from day one.

No credit card 15 days free All features
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