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Central Desk vs Gallabox

Gallabox is an India-focused WhatsApp business platform. Central Desk offers the same channel coverage plus Bengali AI, BDT pricing, and local payment / courier rails.

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Gallabox is a solid India play but the pricing, payment gateways and courier integrations don't translate to Bangladesh. Central Desk covers the same messaging + broadcast + chatbot ground with Bangladesh-native rails.

Feature-by-feature comparison

Feature Central Desk Gallabox
Unlimited WhatsApp Cloud API channels
Central Desk includes it on every plan
 Yes No
Bengali AI smart replies
Reply in Bangla, Banglish or English
 Yes No
bKash / Nagad / SSLCommerz / MTB billing
Local payment rails built in
 Yes No
Facebook Messenger inbox Yes Yes
Instagram DM inbox Yes Yes
Telegram bot channel Yes Yes
Direct SMTP email channel Yes Yes
Contact CRM with tags + segments Yes Yes
WhatsApp broadcast (per-message rate) Yes Yes
Storefront + orders + Pathao / Steadfast dispatch
BD courier APIs built in
 Yes No
Bangla UI + Banglish input Yes No
14-day free trial (no card) Yes Depends
Starting price BDT 1,500 / mo From $15+ / mo
The bottom line
Gallabox for India. Central Desk for Bangladesh.

Frequently asked questions

Gallabox Bangladesh e use kora jai?
Yes but pricing is in INR/USD, payment methods are Indian gateways (Razorpay, etc.), and courier integrations are Indian. Central Desk is built for Bangladesh end-to-end.

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