PRODUCT

Pricing

Simple, transparent pricing in BDT — start free for 15 days, no credit card

1 min read Updated 25 May 2026 English
This document is the latest version, effective 25 May 2026

Every plan includes a 15-day free trial with all features unlocked — no credit card needed. After the trial, pick the plan that fits your team size and channel needs.

Starter — ৳1,500 / month

For small businesses and solo entrepreneurs just getting started.

  • 3 team agents
  • 1 Facebook Page, 1 WhatsApp number, 1 Instagram
  • 2,000 conversations per month
  • Unified inbox + CRM
  • Saved replies, internal notes
  • Email support

Growth — ৳4,000 / month Most popular

For growing F-commerce stores and customer service teams.

  • 10 team agents
  • 3 Facebook Pages, 2 WhatsApp, 2 Instagram
  • 10,000 conversations per month
  • Everything in Starter plus:
  • AI auto-reply (Bangla + English)
  • Chatbots and automations
  • WhatsApp broadcasts (template messages)
  • SMS & Email campaigns
  • Pathao courier integration
  • bKash payment-in-chat
  • Priority WhatsApp support

Pro — ৳10,000 / month

For established teams with high message volume.

  • Unlimited team agents
  • 10 Facebook Pages, 5 WhatsApp, 5 Instagram
  • 50,000 conversations per month
  • Everything in Growth plus:
  • REST API access + webhooks
  • All courier integrations (Pathao, Steadfast, RedX, Paperfly, eCourier, SA Paribahan)
  • Advanced analytics & agent performance reports
  • Custom roles & permissions
  • Audit logs
  • Dedicated success manager

Enterprise — Custom (from ৳25,000/mo)

For larger businesses with custom requirements.

  • Unlimited everything
  • White-label option
  • SSO / SAML integration
  • Custom data residency (BD or AWS Mumbai)
  • SLA-backed uptime (99.95%)
  • Custom integrations (your ERP / accounting / WMS)
  • 24/7 phone support
  • Quarterly business reviews

Billing

  • Monthly billing: Pay in BDT, cancel anytime
  • Yearly billing: Save 16% (2 months free)
  • Payment methods: bKash, Nagad, Rocket, Card (SSLCommerz), Bank Transfer
  • Invoicing: NBR-compliant Mushak 6.3 invoices for every payment

Channel costs (wallet)

SMS, WhatsApp template messages, and email campaigns are billed separately via your wallet — pay only for what you send. Approximate rates:

  • SMS (non-masking) — ৳0.40 per message
  • SMS (masking) — ৳0.55 per message
  • WhatsApp utility template — ৳0.85 per message
  • WhatsApp marketing template — ৳1.50 per message
  • Email — ৳0.05 per message
Need a custom plan?

Talk to sales for volume discounts, multi-workspace setups, or annual contracts: sales@centraldesk.io

Still have questions? We're here to help.