This document is the latest version, effective 25 May 2026
Every plan includes a 15-day free trial with all features unlocked — no credit card needed. After the trial, pick the plan that fits your team size and channel needs.
Starter — ৳1,500 / month
For small businesses and solo entrepreneurs just getting started.
- 3 team agents
- 1 Facebook Page, 1 WhatsApp number, 1 Instagram
- 2,000 conversations per month
- Unified inbox + CRM
- Saved replies, internal notes
- Email support
Growth — ৳4,000 / month Most popular
For growing F-commerce stores and customer service teams.
- 10 team agents
- 3 Facebook Pages, 2 WhatsApp, 2 Instagram
- 10,000 conversations per month
- Everything in Starter plus:
- AI auto-reply (Bangla + English)
- Chatbots and automations
- WhatsApp broadcasts (template messages)
- SMS & Email campaigns
- Pathao courier integration
- bKash payment-in-chat
- Priority WhatsApp support
Pro — ৳10,000 / month
For established teams with high message volume.
- Unlimited team agents
- 10 Facebook Pages, 5 WhatsApp, 5 Instagram
- 50,000 conversations per month
- Everything in Growth plus:
- REST API access + webhooks
- All courier integrations (Pathao, Steadfast, RedX, Paperfly, eCourier, SA Paribahan)
- Advanced analytics & agent performance reports
- Custom roles & permissions
- Audit logs
- Dedicated success manager
Enterprise — Custom (from ৳25,000/mo)
For larger businesses with custom requirements.
- Unlimited everything
- White-label option
- SSO / SAML integration
- Custom data residency (BD or AWS Mumbai)
- SLA-backed uptime (99.95%)
- Custom integrations (your ERP / accounting / WMS)
- 24/7 phone support
- Quarterly business reviews
Billing
- Monthly billing: Pay in BDT, cancel anytime
- Yearly billing: Save 16% (2 months free)
- Payment methods: bKash, Nagad, Rocket, Card (SSLCommerz), Bank Transfer
- Invoicing: NBR-compliant Mushak 6.3 invoices for every payment
Channel costs (wallet)
SMS, WhatsApp template messages, and email campaigns are billed separately via your wallet — pay only for what you send. Approximate rates:
- SMS (non-masking) — ৳0.40 per message
- SMS (masking) — ৳0.55 per message
- WhatsApp utility template — ৳0.85 per message
- WhatsApp marketing template — ৳1.50 per message
- Email — ৳0.05 per message
Need a custom plan?
Talk to sales for volume discounts, multi-workspace setups, or annual contracts: sales@centraldesk.io
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